Seller offers a choice of the Buyer following methods of delivery:
- At the address indicated in the order - To the point of issuance
Once the goods on request to the seller to the carrier or prepared for transfer to the carrier, the shipping address indicated in the order can not be changed by the Buyer.
Term of delivery on request depends on the time required for the buyer will pay the funds are credited to the account of the Seller, as well as the time of acquisition of the goods by the order and the time of delivery of the goods to the buyer selected delivery point, or at the address specified by the Buyer.
Seller makes the process of picking the goods on order only after receiving confirmation of full payment by the Buyer. For orders placed on weekends or holidays, the process begins with a complete set of goods the next working day. Working days of the Seller are all the days of the week except Saturday and Sunday except on public holidays, officially established.
Delivery is carried out in more than 100 countries around the world express courier service: Russia, Ukraine, Kazakhstan, Moldova, Belarus, Kyrgyzstan, Armenia, Azerbaijan, Turkmenistan, Georgia, Mongolia, Europe - Italy, France, Germany, Poland, Bulgaria, Great Britain, Norway, the Netherlands, Ireland, Greece, Czech Republic, Hungary, Spain and t. e., Mongolia, Turkey, Brazil, South Africa, Mexico, USA, Canada, Australia and many others!
In Russia, Ukraine, Kazakhstan, Belarus and others shipping an average of 5 - 10 days.
Delivery in the EU is 5 to 12 days.
Track your delivery of the product possible of number of track that is listed next to the number of your order in the Order History of your personal account.
Return of goods
Ownership of the goods and the risk of accidental loss or damage to the goods passes to the Buyer from the Seller to the transfer of goods by the Seller to the carrier / communication organization for subsequent delivery to the Buyer.
Upon receipt of the goods by the order in delivery point of the goods or at the address indicated in the order, the Buyer shall check for compliance with the order number, range, completeness of the goods, the integrity of the packaging of goods stocked by the Seller at the place of delivery of goods.
In the event of non-compliance by the Purchaser quantity, assortment, completeness receiving the goods, quantity, assortment, completeness of the goods designated in the order, violation of the integrity of the package receiving the goods, the Buyer shall make inspection report received goods in the presence of a carrier's organization and / or the employee's point of issue, which must be signed by the Buyer and the staff member. Claims for non-compliance order quantity, assortment, completeness receipt of goods, violation of the integrity of its packaging will not be accepted without a signed Certificate examination receive the goods at the transfer of goods, with the exception provided for by the legislation of the country of the Buyer cases.
Form of the Act provides courier. It indicates the reason for refusal. During the 6 - 10 days Act is reviewed and sent to the customer a new product or a refund is When you return the buyer of the goods of good quality, the seller shall be drawn return signed by both parties.
Refunds shall be effected by transferring the corresponding amount to the bank or other account designated by the buyer.
Seller has the right to keep the cost of shipping goods from the buyer.
During the days after the order of the product you may make returns of commodity with the refund. This requires the through the feedback form to write to the company's customer support department of Logistics. Refunds is carried net of bank commissions, which have been withdrawn by the bank when you pay the order within 3 business days.
Also, the return of the product can be carried out within 14 days. This product must be unopened, in the original packaging intact. To do this through the form to write in support of the company in the logistics department. Refunds shall be made within 3 business days, net of bank charges, which have been withdrawn by the bank when paying for the order and payment product delivery by courier.
Payment return delivery of the product is carried out by the customer or deducted from the total cost of the product.
Оffice - United Kingdom. London, 13 John Prince s Streets W1G 0JR, England, UK. Phone:+442036777008
For more information and clarify questions, please contact the Customer Support Center and partners.